Services
Managed IT Services
Your technology, fully handled — so you can get back to running your business.
When your IT breaks, everything stops.
Downtime costs you money, frustrates your team, and makes you look bad to customers. Most small businesses are stuck reacting to problems — waiting on hold, chasing a part-time tech, hoping today isn't the day something important fails.
We make the IT problems disappear.
Quick Fix Technology Group manages your computers, servers, network, and cloud around the clock. We catch issues before they become outages, keep everything updated and secure, and give your team one trusted number to call when they need help. Simple, predictable, and built for local businesses.
The complete package
Everything your IT needs, under one flat monthly fee
Managed IT bundles the day-to-day support, the behind-the-scenes maintenance, the security, and the strategy into one predictable service — so nothing falls through the cracks.
Help desk & support
Fast, friendly help by phone, email, or portal from a team that already knows your setup.
24/7 monitoring & patching
We watch every device around the clock and apply updates on schedule to head off downtime.
Managed cybersecurity
Layered protection on every endpoint, identity, and inbox — not bolted on, built in.
Backup & recovery
Automated backups of your servers and Microsoft 365 data, with a tested path to recover fast.
Microsoft 365 management
We run the platform your team lives in — email, Teams, files, licensing, and identity.
Technology strategy
A real roadmap and budget plan, so your technology supports where the business is headed.
Behind the scenes
Proactive management, around the clock
Most problems never reach you because we catch them first. The same enterprise-grade tools the big providers use, run by a team you can actually call.
24/7 monitoring
Lightweight agents and network monitoring (Domotz) watch your devices and connections and alert us the moment something's wrong.
Automated patching
Operating-system and application updates applied on a managed schedule to close security gaps quickly.
Routine maintenance
Reboots, cleanups, and health checks run after hours so your systems stay fast and reliable.
Asset & warranty tracking
Every device inventoried with serials, specs, and warranty/end-of-life dates — Dell, HP, Lenovo, Surface and more.
Secure remote support
Most issues are fixed in minutes over an encrypted, MFA-protected session (Splashtop) — no clunky VPN.
Documented environment
Your network and systems are documented so support is fast, consistent, and never stuck on one person.
Security by default
Protection on every endpoint, identity, and inbox
Ransomware and phishing target small businesses every single day. Every managed plan includes a layered security stack built from best-in-class tools — the same ones used to protect much larger organizations.
And because security is only as strong as its weakest login, we lock down identity with multi-factor authentication and least-privilege access — so a stolen password isn't a stolen business.
- Managed antivirus & EDR from Malwarebytes ThreatDown
- 24/7 managed detection & response with Huntress
- DNS filtering & email security
- Multi-factor authentication & conditional access
- Privileged access management — local-admin rights removed (AutoElevate)
- Vulnerability & patch management
- Security awareness for your team
Microsoft 365
Built on Microsoft 365, managed end to end
We standardize our clients on Microsoft 365 — the platform your team already uses for email, meetings, files, and identity. Because we manage it every day, we handle every corner of it and keep it secure.
From licensing that's costing too much to a mailbox that needs restoring or a new hire who needs access on day one, it's all handled by the same team — with your data backed up automatically.
- Outlook & Exchange Online email
- Teams calling, chat & meetings
- SharePoint & OneDrive files
- User accounts & Microsoft Entra ID identity
- Multi-factor authentication & conditional access
- License right-sizing to control cost
- Automated Microsoft 365 & Entra ID backup, twice daily
- Secure onboarding & offboarding of users
A partner who plans ahead
Good IT isn't just fixing what broke — it's making sure less breaks, and that you're never blindsided by a surprise expense.
- A simple technology roadmap aligned to your goals
- Budget forecasting for upgrades and replacements
- Asset lifecycle planning so nothing ages out by surprise
- Regular business reviews in plain language
- Predictable flat-rate billing — no surprise invoices
Fully managed or co-managed
However your business is set up today, we fit in cleanly.
- Be your complete, outsourced IT department
- Support and back up an internal IT person or team
- Cover a single office or multiple locations
- Scale up or down as you hire and grow
- One trusted local team accountable for it all
Why Quick Fix Technology Group?
We're local to Daphne and the Eastern Shore, backed by the trusted Quick Fix name. Our team monitors, manages, and secures your technology around the clock — so you get a proactive partner, not just a help desk.
Frequently asked questions
What does managed IT actually include?
Day-to-day support for your team, 24/7 monitoring and maintenance of your computers and network, layered cybersecurity, backups of your servers and Microsoft 365 data, full Microsoft 365 management, and technology planning — all for a predictable monthly fee.
How does pricing work?
Managed IT is a flat, predictable monthly fee — typically based on the number of users or devices we support — so you always know what IT costs, with no surprise invoices. We scope it to your business and tell you the price up front.
Do you work with businesses my size?
Yes. We specialize in small and mid-sized businesses across Daphne, Baldwin County, and Mobile County that don't have a full-time IT department.
What if I already have someone handling IT?
We can fully manage your IT or work alongside an internal person in a co-managed setup — whatever fits. Just ask and we'll scope it to you.
Is cybersecurity included?
Yes — every plan includes a layered security stack: managed antivirus and endpoint detection & response (Malwarebytes ThreatDown), 24/7 managed detection & response (Huntress), DNS and email filtering, multi-factor authentication, and least-privilege access.
Is my Microsoft 365 data backed up?
Yes. Microsoft doesn't back up your 365 data for you the way most people assume. We add automated backup of Exchange, OneDrive, SharePoint, Teams, and Entra ID identities twice a day, so deleted or ransomware-hit data is recoverable.
Ready to solve your technology challenges?
Tell us what you need. We'll handle the rest — whatever your business runs on.