Privacy Policy

Last updated: June 21, 2026

This Privacy Policy explains how Quick Fix Technology Group (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, request a quote, or engage our technology services.

Information we collect

When you contact us, request a quote, or engage our services, we may collect:

• Contact information — your name, phone number (including mobile number), and email address.
• Business and service address — the location where services are requested or performed.
• Service request details — information you share about your technology needs, equipment, and the work you'd like us to perform.
• Service records — notes, configurations, tickets, and documentation related to work we perform for you.
• Billing information — details needed to invoice and process payment for services.
• Site usage — basic analytics (pages viewed, device type, referring source) to help us improve the site.

How we use your information

We use the information we collect to:

• Provide and coordinate our services — managed IT, network, cabling, audio, and related technology support.
• Communicate with you about appointments, scheduling, quotes, support tickets, and the status of your service requests.
• Send service-related notifications and respond to your questions.
• Process billing and payments.
• Improve our website and services, and comply with our legal obligations.

How we share your information

We share information only with the service providers and vendors we rely on to deliver our services and run our business — for example, hosting and software platforms, communication tools, and payment processors. These parties are bound by confidentiality and use the information only to perform services for us. We may also disclose information when required by law. We do not sell your personal information.

SMS / text messaging

If you provide your mobile phone number and opt in, we may send you text messages (SMS) related to your service — such as appointment reminders, scheduling, support and ticket updates, account or service notifications, and billing reminders.

SMS consent is not shared with third parties or affiliates. Mobile phone numbers collected for SMS are used only to communicate with you and are not shared or sold for marketing purposes.

• Opt out: reply STOP to any text message to unsubscribe and stop receiving SMS from us.
• Get help: reply HELP to any text message, or contact us at (251) 485-1750 or support@quickfixtg.com.
• Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

For complete details on our text messaging program, see our SMS Terms & Conditions.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work hard to keep your information safe.

Your choices

You can ask us at any time to see, correct, or delete the personal information we hold about you. You can opt out of marketing emails using the unsubscribe link in any message, and opt out of SMS by replying STOP. To make a request, contact us at support@quickfixtg.com or (251) 485-1750.

Cookies

Our site uses essential cookies to function and may use analytics cookies to help us understand site usage. You can disable cookies in your browser settings, though some site features may not work as intended.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be noted on this page.

Contact us

Questions about this Privacy Policy or how we handle your information? Reach out:

Quick Fix Technology Group
2004 US Highway 98, Suite E, Daphne, AL 36526
(251) 485-1750
support@quickfixtg.com